NDIS support that walks alongside
you.
Finding the right support shouldn’t feel overwhelming. We provide personalised NDIS home and community support that helps you build confidence, maintain independence and live life on your own terms.
“The team is professional, reliable, and genuinely caring. They take the time to understand individual needs.”
Support is about people, not just services.
Choosing an NDIS provider is one of the most important decisions you’ll make. You want more than someone who simply turns up.
You want people who genuinely care, communicate openly and support you in a way that feels personal, respectful and empowering.
That’s exactly why Alongside Support exists.
We provide one-on-one support for people of all ages, at home and out in the community.
Our name reflects the way we work.
We believe in recognising strengths, building confidence and walking alongside every participant as they work towards living the life they choose.
The best support isn’t about doing everything for someone. It’s about helping them discover what they’re capable of.
Personalised support that grows with you.
No two people are the same, and neither are their goals. Every service we provide is tailored to your needs, preferences and aspirations, with one focus: helping you live as independently and confidently as possible.
In-Home Support
Support at home should help you feel more capable, not more dependent.
We work alongside you to make everyday life easier while encouraging independence, taking time to understand your routines and goals so support feels natural, respectful and genuinely helpful.
Personal care- Daily living assistance
- Meal preparation
- Household tasks
- Building everyday routines
- Developing life skills
- Encouraging independence around the home
Community Participation
Life doesn’t stop at home, and neither should your opportunities.
We support participants to get involved in their community, build meaningful relationships and take part in the activities that matter to them, encouraging confidence every step of the way.
- Community access
- Social outings
- Shopping and errands
- Medical appointments
- Recreational activities
- Building social connections
- Developing confidence in everyday situations
Goal-Focused Support
Every participant has different goals.
For some it’s becoming more independent. For others it’s learning new skills, growing confidence or trying something new.
We tailor support to help you work towards those goals at your own pace. Because your support should be centred around your life, not ours.
Individualised Support
There is no one-size-fits-all approach to quality support.
Everyone has their own strengths, challenges and aspirations, so every support plan is designed around the individual.
We’ll work with you, your family and your support network so your support evolves as your needs and goals change.
Supporting a wide range of needs
We proudly support children, adults and older Australians living with a diverse range of needs.
We believe great support empowers people.
At Alongside Support, we recognise what people can do before focusing on where they need help. We encourage independence, celebrate progress and build confidence in everyday life.
Everything we do is guided by empathy, patience and genuine care. That means:
Because real support isn’t measured by how much we do for someone. It’s measured by how confident they feel because we’re beside them.
A team that genuinely cares
.
Families often tell us there’s something different about Alongside Support. It’s not one big thing. It’s lots of little things done consistently, with genuine care.
We take the time.
We build relationships before routines because understanding the person always comes first.
We communicate openly.
You’ll always know what’s happening. Our responsive team keeps participants, families and support networks informed every step of the way.
We communicate openly.
You’ll always know what’s happening. Our responsive team keeps participants, families and support networks informed every step of the way.
We have structured processes.
From onboarding through to regular reviews and wellbeing check-ins, our systems help ensure every participant receives consistent, high-quality support.
We genuinely care.
We’re warm, approachable and committed to creating an environment where people feel respected, valued and supported from their very first conversation with us.
What happens next?
Let’s get to know each other.
Every journey starts with a conversation. We’ll take the time to understand your situation, answer your questions and learn about your goals.
We’ll create a personalised support plan.
Together, we’ll develop a support plan that reflects your needs, preferences and the outcomes you’re working towards.
Meet your support team.
We’ll carefully match you with support workers who align with your personality, communication style and support requirements.
Ongoing support and regular check-ins.
As your goals evolve, so does your support. We regularly review your supports, gather feedback and ensure you’re always receiving the best possible experience.
Meet Hayden
Alongside Support was founded by Hayden McDiarmid in 2021 after beginning his journey as an independent support worker.
Since then, Alongside has grown into a trusted team of dedicated professionals who share the same commitment to empowering people living with disability.
Hayden brings extensive experience across the disability and community services sector, having worked as a support worker, Complex Disability Team Leader, Investigations Officer, Child Protection Practitioner and Family Services Practitioner. He also holds a Diploma of Community Services.
His experience has shaped the philosophy that guides Alongside Support today.
Support isn’t about doing everything for someone. It’s about recognising their strengths, believing in their potential and walking alongside them as they build the confidence to live life on their own terms.
Trusted by participants and families across our community.
Nothing means more to us than knowing the people we support feel heard, respected and empowered.
The team is professional, reliable, and genuinely caring. They take the time to understand individual needs and deliver personalised support that makes a real difference. I highly recommend their services to anyone looking for compassionate, trustworthy NDIS support.
As a mum who is a full time caregiver for two of my children, I absolutely love that when my boys get picked up they are in amazing hands! The guys go above and beyond to make it fun, and every week I hear some new story of the adventure. I can’t thank everyone from Alongside Support enough for making the boys’ journey a fabulous one.
I had a fantastic experience working with Alongside Support. They were highly responsive and went above and beyond in providing support. Hayden, in particular, was quick to respond and thorough, making the entire process smooth and efficient. It’s been a pleasure collaborating with such a dedicated team.
I have been using Alongside for a couple of years now. Hayden is always professional and kind and listens to the client. The support workers have been well matched as well. I would highly recommend using this business.
As a support coordinator, I use Alongside Support because they are reliable, send professional workers and have an ethical practice. Highly recommend.
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Send us your enquiry
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We’ve received your details and one of our team will be in touch personally, usually within one business day. If it’s urgent, you’re always welcome to call us on (02) 6088 6575.